From developing new apps and services to building wholesale digital banks from the ground up, we can customize our proven strategies, methods, and accelerators to create a unique packaged solution for your banking transformation. Look at what we already do…
PRAGMA INTERNATIONAL provides comprehensive services to large organizations such as Banks, Insurance Companies, Telecom Operators, etc. that want to onboard new customers or update existing information, remotely through digital channels and without the need for a physical presence in-store or in-branch.
PRAGMA INTERNATIONAL’s Digital Customer Onboarding Solution facilitates a seamless and engaging journey from ID verification to KYC/AML and contract/agreement digital signature. It facilitates a single platform for organizations to onboard customers easily and securely via any digital channel, including smart devices or traditional methods.
Digital Onboarding Solution
How to Create a Neobank 

Launch a new bank, avoid common pitfalls, and have the greatest chance of success with our four-step process.
Digital transformation is a long process. This is a critical window of opportunity that you can’t afford to waste.

This is why we created How to Build a Neobank — your four-step process for starting a bank from the ground up in as little as 6-9 months and releasing new products and services at an accelerated rate.

  • Build a neobank in four simple steps
  • Launch new digital products and services with success.
  • Avoid the common mistakes that lead to new companies’ failure.
  • Expand your business beyond the initial transformation.

Our solution is scalable and can be implemented as a service, this provides high availability, security, and scalability. It facilitates integration with customer systems via mobile and web APIs, as well as RESTful API services for backend integration.

The primary solution components are:

  • The process of product origination is initiated through the Dynamic Orchestrator tool.
  • Video-based identification, biometric match and liveness check according to eIDAS and the Bank of Greece’s Regulation.
  • Selfie-based identification, biometric match and liveliness verification.
  • We utilize an advanced optical character recognition platform to facilitate the KYC and AML process.
  • Trusted Authority services that facilitate the issuance of Qualified Certificates and Advanced Digital Signatures.
  • Issuing certificates that are disposable or long-term qualified.
  • Integration with backend systems and the e-KYC process

The DOB solution encompasses the entire Digital Onboarding process and is a modular solution that allows for the creation of any desired customer journey.

The 90 Day Plan: Accelerate Your Digital Transformation
In just three months, we’ll construct a functional prototype bank, develop innovative new banking services and create a three-year strategic plan for your digital transformation.

Creating the most desirable customer experience. Every incumbent bank attempt to stand out in a rapidly evolving industry. New apps are not the sole cause of banks’ success. Digital transformation is a long process that requires patience. The time you don’t have.

This is why at PRAGMA INTERNATIOMNAL, our rapid digital transformation process can have your business prepared for the future in just three months.

Our tried-and-true method

We’ve designed digital banks for companies in every corner of the world, and our unique programs and accelerators have provided a blueprint for creating banks quickly.

  • We’ll get to know your business from every possible angle. We’ll evaluate your goals, evaluate your existing technology and learn about your customers.
  • Partnering with the best cloud-native companies and collaborating with them in tandem, we’ll create an ecosystem specifically tailored to your needs.
  • Failing quickly: we identify the appropriate candidates. We then facilitated their collaboration in a single, cohesive workforce. Through strategy, product, experience, engineering and data, we’re able to collaborate and experiment, fail, test and learn at a rapid pace.
  • We’re not just a technology partner, we’re a business partner. We’ll also design and build your new platform, but we’ll also make the business case for your digital transformation.
A prototype that is functional in just over three months.

By understanding your customers’ desires, creating an ecosystem of partners, designing the UX and building your core banking system, we’ll assist you at every step in making your digital future a reality. We’ll even integrate with your legacy systems and conform to regulatory requirements wherever you are. With our unique IP and accelerators, our repeatable blueprint for building banks will facilitate your journey to having a working prototype of your new platform in just three months.

Constructing your ‘steel thread’

Additionally, we’ll create your steel thread. We will explain.

Imagine a steel thread that connects all of your digital endeavors, these endeavors are all built using the same technology, data architecture and processes. The steel thread is the basis for all future growth projects, it allows you to build on what you’ve accomplished and increase in size when necessary.

Your long-term plan

Some digital partners will provide you with the platform, but you will have to take it from there. We’re not interested. We’ll deliver a three-year strategic plan that will help you adapt to the challenges of tomorrow.

Integrate technology into your mortgage process

Enhance the speed and personalization of mortgage experiences for your clients.

Seeking a mortgage can be difficult. Additionally, it can be time-consuming and expensive, with a typical completion time of 45 days and an average cost of £4,000.

Unfortunately, the digital maturity of lenders is low, and well below customer expectations. With fintech innovators entering the mortgage industry with the promise of quick remortgages and superior customer experiences, mortgage lenders must act quickly to capitalize on the opportunity for growth in this market or they risk being left behind.

Develop your digital mortgage experience

We can assist you in creating a faster, more efficient, and personalized omnichannel mortgage process. We’ll re-design your mortgage customer journeys and business logic, and implement new, more efficient tools that will reduce delivery times and costs.

The objective: a bank that is coreless and centered around data, the functions would be replaceable modules.

Improve the fundamentals

Re-imagine the customer journey and the business logic. Create a superior risk strategy that is based on data-driven automated credit decisioning models.

Develop new revenue sources

Enhance your offerings through omnichannel lending and simplify the entire mortgage process from start to finish.

Enhance customer satisfaction

Increase your customer’s loyalty by proactive outreach and personalized experiences that are targeted.

ELECTRONIC – KYC & KYB

eKYC and eKYB are remote, paperless processes that reduce the costs and traditional red tape associated with KYC/KYB.

PRAGMA INTERNATIONAL’s powerful KYC/KYB engine is automated through AI, it provides KYC/KYB processes that are fully unattended, it also provides verification and data extraction for any ID, tax, corporate or utility document, and it has powerful person’s liveness and biometrics.

The solution addresses the recognition and OCR of KYC/KYB documents that is automated and algorithmic, it also has automated data capture that utilizes algorithmic data validation and self-learning features, these features are:

  • Agreements that involve the exchange of goods or services
  • Invoices
  • Legal and Loan Documents
  • Digital documentation (ID, passport, tax document, utility bills)
  • Unstructured documents such as pay slips, legal documents for corporate clients, tenancy agreements, e-invoices, etc.
The solution’s benefits include:
  • Automated document identification through advanced self-learning techniques based on AI
  • The capacity to read data from supplementary onboarding documents, this is accomplished automatically, as the system recognizes fully written documents.
  • The organization’s commitment to the ICRC extends to the handwritten Greek ID document as well.
  • Greek language support for all types of written material
  • The platform is available as an API that can be utilized by any mobile or web application, this allows for flexibility in the customer’s journeys.
  • The integration of GOV.gr’s eKYC service and the combination of these services will have the greatest efficiency and accuracy.